Area · 03 of 06
ERP & CRM
Implement, optimize, and integrate business and customer systems — aligned with your processes.
In short
Would you like to introduce a new ERP or CRM system, expand an existing platform, or improve the way your business processes are managed digitally? Describe your current system landscape, involved teams, and objectives. Relevant topics include implementations, migrations, customizations, integrations, reporting, training, and ongoing development.
What we route here
In focus
ERP and CRM implementation · Process analysis · Migration and data transfer · Customizations and modules · Integrations · Reporting and dashboards · Training and support
Typical systems
Microsoft Dynamics 365 · Business Central · Dynamics 365 Sales · Power Platform
Not in focus
Accounting mandates only · Isolated data exports without a project context · Licensing-only requests
·Frequently asked questions about ERP & CRM
Which processes can ERP and CRM systems support?
Depending on the system, they can support sales, customer service, order processing, procurement, warehousing, projects, finance, field service, marketing, and management reporting.
What should an ERP or CRM request include?
Important information includes the current situation, involved departments, key processes, existing systems, required functions, and any needs relating to integrations, data migration, or reporting.
Does an existing system have to be replaced entirely?
Not necessarily. Depending on the situation, an extension, modernization, integration, or targeted optimization may be more appropriate than a complete system replacement.